Shipping policy
Thank you for choosing WKND RIOT! We strive to get your order to you as quickly as possible. Here’s what you need to know about shipping:
Processing Time:
- Orders are typically processed within 3-5 business days.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Rates:
- Standard Shipping: 3-5 business days. Rates vary based on location.
- Expedited Shipping: 2-3 business days. Additional charges apply.
- Overnight Shipping: 1 business day. Additional charges apply.
International Shipping:
- We offer international shipping to select countries. Rates and delivery times vary by destination. Please note that customs fees and import duties are the responsibility of the customer.
Order Tracking:
- You can track your order using the tracking number provided in your shipping confirmation email.
Returns Policy
We want you to be completely satisfied with your purchase. If you need to return an item, please follow these guidelines:
Eligibility:
- Returns are accepted within 30 days of receipt.
- Items must be in their original condition, unwashed, and unworn.
How to Return:
- Contact our customer service team at dmoodysales@gmail.com to initiate a return.
- Provide your order number and reason for return.
- Pack the item securely and include the original packing slip.
- Ship the item to the address provided by our customer service team.
Return Shipping Costs:
- If the return is due to an error on our part or a defective item, we will cover the return shipping costs.
- For all other returns, the customer is responsible for return shipping fees.
Refunds:
- Once we receive and inspect your returned item, we will process your refund.
- Refunds will be issued to the original payment method within 5-7 business days.
Exchanges:
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired item.
Contact Us:
- For any questions or concerns regarding shipping or returns, please contact us at dmoodysales@gmail.com.
Thank you for shopping with us!